Privacy Policy

At Houston Roof Repair Pro ("we", "us", or "our"), respecting your privacy is a priority. This Privacy Policy explains how we collect, use, and share information when you use houstonroofrepairpro.com and its free quote-request form.

1. Information We Collect

When you submit our quote-request form, we collect:

• Contact details: Name, phone number, and email address.
• Property details: The address of the property needing roofing work.
• Service details: The type of service you're requesting (repair, replacement, commercial, storm damage, etc.).
• Technical data: Basic information like IP address and browser type, collected automatically for security and analytics (see our Cookie Policy).

2. How We Use Your Information

We use the information you submit to:

• Match your request with independent roofing contractors in our Houston network who service your area and the type of work you need.
• Send you a confirmation and, where relevant, follow up about your request.
• Maintain a record of submitted requests for quality and support purposes.
• Understand and improve how our website is used.

We do not perform roofing work ourselves, and we do not use your information to generate roofing estimates directly — that's done by the contractor who contacts you.

3. Who We Share Your Information With

Because matching you with a contractor is the core of our service, sharing your submitted information is necessary for us to function. We share your name, phone number, email, address, and service request with:

• Independent local roofing contractors in our Houston network who may be a fit for your request, so they can contact you directly with a quote.
• Service providers we use to operate the site, strictly to receive and store your submission: our web hosting provider, and Baserow (baserow.io) as our internal lead database. These providers process data on our behalf and don't use it for their own purposes.

We do not sell your personal information. We don't share it with unrelated third parties, and we don't use it for advertising retargeting.

4. Data Security

We use reasonable technical and organizational measures to protect the information you submit against unauthorized access, alteration, disclosure, or loss, including form validation, spam filtering, and access-restricted storage. No method of transmission over the internet is 100% secure, but we work to protect your information appropriately for the type of data involved.

5. Your Rights (Texas & CCPA)

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information, and to know which categories of information we've shared and with whom. To exercise these rights, contact us using the information below — we'll respond within a reasonable timeframe.

6. Contact Us

Questions about this Privacy Policy or how your information is handled? Reach out: